Refund & Returns Policy

Searching for the ideal clothing for men and women? Look no further than our online shopping site in the USA. We carry a vast selection of genuine leather jackets for both men and women at Fovntain. Our flexible return and exchange policy ensure that you receive the highest quality product, and if you are unhappy with your purchase for any reason, you may return it to our warehouse within 30 days of receiving it.

We recognize that the most frequent cause of customer dissatisfaction is the selection of the incorrect measurement, which is why we have a dedicated team to assist you in selecting the best fit for your size and personality. To avoid future returns, it is crucial that you select the correct measurement based on our size chart.

If you do need to return an item, please note that you are responsible for the product’s safety and shipping costs. We advise insuring the shipment for the total value of the products and storing all delivery records for safekeeping. In addition, it is essential to include your order reference number in all correspondence and the original invoice with your shipment.

We offer a variety of refund options, including a cash return or money back (using the same method used to purchase the item), a discount on your next order (up to 50% off), or a free gift voucher redeemable on your next purchase. Please note, however, that sale and discounted products are non-returnable and non-refundable.

If you receive a defective or damaged product, please email support@fovntain.com with your order number and a detailed description of the issue. We will assist you in selecting a refund method and processing the return in accordance with your selection.

If you desire to cancel your order, please contact us as soon as possible at support@fovntain.com to prevent shipment. If your order has already been shipped, you must return the merchandise to us before we can issue a refund. Please be aware that shipping fees will not be refunded unless the sent item is defective.

Lastly, alterations to custom-made items are free so long as the client covers both shipping costs. Please note, however, that shipping costs will not be refunded for incorrect size selections or changes of heart. Depending on your location, shipping costs range from $18 to $54